Privacy Policy

Last updated: 12 February 2026

FlightsimExperiences.com (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal data when you visit www.flightsimexperiences.com (“our Site”).

This Privacy Policy applies to visitors to our Site, users who contact us, and operators who create accounts or purchase premium listing services.

1. Who We Are

FlightsimExperiences.com is an independent online directory that helps users discover flight simulator experiences operated by third-party providers. We do not sell or operate flight simulator experiences ourselves.

For the purposes of data protection law, FlightsimExperiences.com is the data controller responsible for your personal data.

2. What This Policy Covers

This Privacy Policy explains how we collect, use, store, and share personal data when:

  • You visit or browse our Site;
  • You contact us;
  • You create or manage an operator account;
  • You purchase or manage a premium listing or subscription;
  • You interact with features on our Site.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other websites, and we recommend reviewing their privacy policies separately.

3. Your Rights

Under UK data protection law, you have the right to:

  • Be informed about how your personal data is used;
  • Request access to personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of your personal data where appropriate;
  • Restrict or object to processing in certain circumstances;
  • Request transfer of your data to another organisation;
  • Withdraw consent where processing relies on consent.

If you have concerns about how we use your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

4. What Data We Collect

Depending on how you use our Site, we may collect the following categories of personal data:

4.1 Identity and Contact Data

  • Name;
  • Email address;
  • Business or operator contact details where provided.

4.2 Account Data (Operators Only)

  • Account login details;
  • Listing information submitted by operators;
  • Communication preferences.

Information submitted by operators for listings may be publicly visible on the Website.

4.3 Transaction Data

  • Subscription or premium listing purchase details;
  • Billing information processed securely by third-party payment providers.

We do not store full payment card details on our servers.

4.4 Technical and Usage Data

  • IP address;
  • Browser type and version;
  • Device information;
  • Pages visited and interaction data;
  • Referral source information.

4.5 Saved Listings (Device Storage)

  • When you use the heart icon to save listings, we store listing IDs in your browser's local storage on your device.
  • This shortlist is used only to show your saved listings and saved-count badge on this Website.
  • Saved listings in local storage are not linked to a user account for guest visitors.

5. How We Use Your Data

We use personal data only where we have a lawful basis to do so, including:

  • To provide and operate the Website;
  • To manage operator accounts and listings;
  • To process subscriptions and premium listing services;
  • To respond to enquiries or support requests;
  • To improve the performance, usability, and content of the Site;
  • To prevent misuse or maintain security;
  • To send service-related communications.

Where you have consented, we may also send occasional updates or marketing communications. You can unsubscribe at any time.

6. Legal Basis for Processing

We rely on the following lawful bases:

  • Performance of a contract - where processing is necessary to provide operator accounts or subscription services;
  • Legitimate interests - to operate and improve our directory and services;
  • Consent - where required, such as for certain cookies or marketing communications;
  • Legal obligation - where required by law.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Operator account and transaction data may be retained for up to six years where required for legal or accounting purposes.

8. Sharing Your Data

We may share data with trusted third-party service providers where necessary, including:

  • Website hosting providers (to host and deliver the Site);
  • Stripe (to process subscription and premium listing payments);
  • Stripe acts as an independent data controller for payment processing and handles payment data in accordance with its own privacy policy.
  • Google Analytics (to analyse Site usage and performance);
  • Email or communication providers (to send service messages and respond to enquiries);
  • Mailchimp (for newsletter subscriptions, where used).

We do not sell personal data. Any sharing of data is limited to what is necessary to operate the Site and services.

9. International Transfers

Some third-party providers may process data outside the UK or European Economic Area (EEA), for example where service providers operate internationally. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Cookies and Analytics

Our Site uses cookies to improve functionality and understand how visitors use the Site. This includes the use of Google Analytics, which collects aggregated and anonymised usage information.

We only place non-essential cookies (including analytics and advertising cookies) after you have given consent via our cookie banner.

The saved listings shortlist uses browser local storage and is treated as an optional feature. It is only enabled when you consent to optional cookies. You can remove saved listings at any time from the Saved listings page or by clearing site data in your browser.

You can manage or withdraw cookie consent at any time via our cookie banner or your browser settings.

Google’s privacy policy is available at: https://policies.google.com/privacy.

11. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

FlightsimExperiences.com
Contact us

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date. We recommend checking this page periodically.